Refund policy

Returns

We accept returns of unworn, unwashed items in original condition within 15 days of delivery.
All tags and packaging must be intact.

Items showing signs of wear, damage, fragrance, stains, or alteration will not be accepted.


Exchanges

Exchanges are available for size, color, or defective items.
Your exchange is processed once the original item is received and inspected.


Refunds

Approved returns are refunded to the original payment method within 7–10 business days.
Shipping fees are non-refundable unless the product arrived damaged or incorrect.


Non-Returnable Items

  • Underwear

  • Socks

  • Accessories

  • Final sale items

  • Limited drops or numbered pieces


Damaged or Incorrect Items

If your order arrived damaged or incorrect, contact us within 48 hours with photos.
We will cover all return costs and send a replacement.


Return Shipping

Customers are responsible for return shipping unless Luppo is at fault.


Support

For all return or refund requests:
📧 Fitnessluppo@gmail.com